Hyatt Place Niagara Falls
What Guests Say
The location is excellent. There cannot be a better place than this hotel. It is walkable to the falls and is in a very brightly lit area which makes it very safe. Plenty of food near the hotel and is available most of the time. Parking facility is also very safe if one is driving and needs a good safe place to park the car. Friendly and caring staff. The rooms were clean. The hotel has a terrace from where one can see the fireworks and the night lighting of the falls. Lighting is not fully visible but can see the reflection of lights from the mist.
Venkatesh
July 2023
The location was perfect, close proximity to everything near the border. We enjoyed the breakfast, and the gym/pool was definitely a plus. The staff was nothing short of excellent. From the time we checked in until we left. We couldn’t have been more happier with the service we received!
Charles
April 2025
The entire staff was so friendly, Id say out of their way friendly but it was just natural for them. I felt like we'd been good friends for years. The employee at check in (it was almost midnight) and the lady in the morning at breakfast were exceptional!!!! The beds were the most comfortable I've EVER had in ANY hotel I've stayed in. Location was PERFECT! I enjoyed my stay so much, I am returning this weekend! Already booked!!! THANK YOU HYATT Yall have some true gems aboard and I hope they are compensated well$$$$
Jenny
April 2025
Our stay at Hyatt Place Niagara Falls was wonderful! The hotel staff were incredibly friendly and welcoming. We really appreciated the complimentary coffee and water available in the lobby. The hotel is well-maintained, and the rooms were clean and comfortable. One of the best things about the hotel is its location—it’s just a short walk to the main attractions at Niagara Falls and conveniently situated next to the main street filled with restaurants and shops. There’s no need for a car, which made exploring the area so easy and enjoyable.
R_almaimany
October 2024
The property was very close to the Niagara Falls National Park. We were very pleasantly surprised with how nice the hotel was considering the area around it seemed so dated.
Maggie
October 2024
The location was ideal in relation to the falls and the park.
Michael
October 2023
The property was incredibly close to the American Falls and the visitor center as well as made of the mist it made it very convenient to not have to have a car for our visit.
Laura
August 2024
The breakfast was good but not much variety so after the second day, it felt doll. The location is the best thing as it is only steps away from the entrance to the main park. This made a huge difference in our stay and accessibility to the attractions nearby.
Nassef
July 2024
The hotel is clean and comfortable. My room was nice and appeared to have been recently updated. It was a short and easy walk to the falls and the bridge to Canada.
Cheryl
April 2025
The location was perfect!! Front desk clerk Angelo was perfect!! When I checked in and asked for water side, he gave us the last one. I told him it was my birthday and he got excited for me saying there were fireworks going off at 8pm and where the perfect view would be (from our room and/or rooftop). He gave us the rundown of everything available and then brought up a gift of champagne and sweets for my birthday. He needs to be recognized as he went out of his way to make us feel welcomed. I can't say that anybody else did that there. I had to cancel reservation in Ontario as I didn't realize it's a lengthy process to get passports so hyatt place was definitely the best pick for the American side.
Middleton
December 2023
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